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RepairQ

End-to-end POS and repair management software for growing repair shops

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About RepairQ
RepairQ is a web-based point-of-sale and repair management platform built for repair shops that buy, sell, trade, and service devices, especially mobile phones and electronics. It is aimed at single-location stores, multi-location businesses, and franchises that need an integrated system to run daily operations and grow revenue. Day to day, teams use RepairQ to create and track repair tickets, manage customer and device history, process sales and trade-ins at the POS, and handle inventory, purchasing, and returns in one place. Built-in CRM and marketing tools support customer messaging, loyalty tracking, and online appointment booking, while reporting and dashboards give owners visibility into business health and staff performance.
Details
Atlanta, US
Key features
Repair-focused point of sale
Repair ticket and workflow management
Customer and device CRM
Inventory and purchasing control
Multi-location and franchise support
Reporting and dashboard analytics
Online booking and customer portal
Marketing and customer engagement
Pricing Options
Starter
Starter
1 user
1 location
75 tickets per month (unlimited for first 90 days)
5GB storage
Core POS and repair tickets
Customer and asset management
Basic business reports
In-app help tools
Essential
$75per location, billed monthly (indicative from third-party listings)
5 users per location included
Unlimited locations
Unlimited tickets
10GB storage
Point of sale and repair tickets
Customer-facing display, quotes, boilerplate waivers
Customer and asset management
In-app appointments and catalog quick create
Basic business reports and automated customer notifications
Branding/logo management
Payment, marketing, and accounting integrations
In-app help tools
Advanced
Advancedper location, billed monthly (price not publicly listed)
10 users per location included
Unlimited locations and tickets
50GB storage
All Essential features
Inventory management and inventory integrations
Integrated suppliers and RMA tracking
Device buyback and trade
Qsite online tools
Online customer portal and multi-store management
Switch location feature and internal transfers
Advanced reporting and dashboard analytics
Quote generation and net term invoicing
Customer validation rules, ticket import, invoicing, invoice backdating
Custom roles and permissions
API access (requires licensing)
Professional
Professionalper location, billed monthly (price not publicly listed)
10 users per location included
Unlimited locations and tickets
50GB storage
All Advanced features
Franchise management
Location-specific catalog
Expanded role and permissions management
Custom report building and reporting automation
RepairQ webhooks (may be available upon request)
Custom development and support options
Add-ons
Add-ons
Additional users at $5 per user per month
Additional ticket bundles at $5 per 50 tickets per month (for Starter)
Inventory management add-on at $15 per month
Custom forms (Qpop) add-on at $15 per month
Qsite add-on at $15 per month
RepairQ

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